:root{--ink:#10201b;--muted:#60716a;--line:#dfe8e3;--paper:#fff;--soft:#f2f8f5;--brand:#0b7a53;--brand-strong:#055f40;--gold:#f5b83b;--blue:#1864ab;--danger:#c2410c;--shadow:0 18px 46px rgba(16,32,27,.1)}*{box-sizing:border-box}html{scroll-behavior:smooth}body{min-height:100vh;margin:0;color:var(--ink);background:#f5faf7;font-family:Inter,"Noto Sans Devanagari",system-ui,sans-serif}button,input,select,textarea{font:inherit}a{color:inherit;text-decoration:none}.sidebar{position:fixed;inset:0 auto 0 0;display:flex;width:260px;flex-direction:column;gap:22px;padding:20px;color:#fff;background:#0d211a}.crm-brand{display:flex;align-items:center;gap:12px;font-weight:900}.crm-brand span{display:grid;width:44px;height:44px;place-items:center;border-radius:8px;color:var(--ink);background:var(--gold)}.sidebar nav{display:grid;gap:8px}.sidebar nav a{padding:12px 14px;border-radius:8px;color:#cbe4da;font-weight:800}.sidebar nav a:hover,.sidebar nav a.active{color:#fff;background:rgba(255,255,255,.1)}.sidebar-card{margin-top:auto;padding:16px;border:1px solid rgba(255,255,255,.12);border-radius:8px;background:rgba(255,255,255,.08)}.sidebar-card small,.sidebar-card strong{display:block}.sidebar-card small{color:#aac9bd;font-weight:700}.sidebar-card strong{margin-top:6px;font-size:20px}.meter{height:9px;margin-top:14px;overflow:hidden;border-radius:999px;background:rgba(255,255,255,.15)}.meter span{display:block;height:100%;border-radius:inherit;background:var(--gold)}.crm-shell{display:grid;gap:18px;margin-left:260px;padding:24px}.crm-topbar{display:flex;align-items:center;justify-content:space-between;gap:18px}.eyebrow{margin:0 0 8px;color:var(--brand);font-size:12px;font-weight:900;letter-spacing:.08em;text-transform:uppercase}h1,h2,p{overflow-wrap:anywhere}h1,h2{margin:0}h1{font-size:clamp(30px,4vw,48px);line-height:1}h2{font-size:clamp(20px,2vw,28px);line-height:1.15}.topbar-actions,.call-tools{display:flex;align-items:end;gap:10px}.search-box{display:grid;gap:6px;color:var(--muted);font-size:12px;font-weight:900;text-transform:uppercase}input,select,textarea{width:100%;border:1px solid var(--line);border-radius:8px;background:#fff;color:var(--ink)}input,select{min-height:42px;padding:0 12px}textarea{min-height:96px;padding:12px;resize:vertical}.primary-button{min-height:42px;padding:0 18px;border:0;border-radius:8px;color:#fff;background:var(--brand);cursor:pointer;font-weight:900;box-shadow:0 10px 22px rgba(11,122,83,.2)}.primary-button:hover{background:var(--brand-strong)}.metric-grid,.module-grid,.ticket-grid{display:grid;gap:14px}.metric-grid{grid-template-columns:repeat(4,minmax(0,1fr))}.metric-grid article,.panel{border:1px solid var(--line);border-radius:8px;background:#fff;box-shadow:var(--shadow)}.metric-grid article{padding:18px}.metric-grid small{display:block;color:var(--muted);font-weight:800}.metric-grid strong{display:block;margin:10px 0;font-size:34px;font-weight:900}.up,.warn,.badge{display:inline-flex;align-items:center;min-height:28px;padding:0 10px;border-radius:999px;font-size:12px;font-weight:900}.up{color:var(--brand-strong);background:#e9f8f1}.warn{color:#7a4b00;background:#fff4d6}.work-grid{display:grid;grid-template-columns:minmax(0,1fr) 360px;gap:18px;align-items:start}.panel{padding:18px}.panel-head{display:flex;align-items:start;justify-content:space-between;gap:14px;margin-bottom:16px}.panel-head.compact{align-items:center}.lead-table,.call-table{display:grid;gap:10px}.lead-row{display:grid;grid-template-columns:1.05fr .9fr .75fr .8fr auto;gap:12px;align-items:center;padding:14px;border:1px solid var(--line);border-radius:8px;background:#fbfefc}.lead-row:hover,.call-row:hover{border-color:var(--brand)}.lead-row strong,.lead-row small,.call-row strong,.call-row small{display:block}.lead-row small,.call-row small{margin-top:4px;color:var(--muted)}.lead-row button,.action-stack button{min-height:38px;border:1px solid var(--line);border-radius:8px;color:var(--brand-strong);background:#fff;cursor:pointer;font-weight:900}.empty-state{padding:18px;border:1px dashed var(--line);border-radius:8px;color:var(--muted);background:#fbfefc;font-weight:800;text-align:center}.badge{color:var(--blue);background:#edf6ff}.badge.new{color:var(--brand-strong);background:#e9f8f1}.badge.documents{color:#7a4b00;background:#fff4d6}.badge.completed{color:#fff;background:var(--brand)}.badge.called{color:#7a4b00;background:#fff4d6}.family-id{padding:12px;border-radius:8px;color:#fff;background:var(--ink);font-weight:900}.action-stack{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px;margin:16px 0}.note-box{display:grid;gap:10px}.note-box label{display:grid;gap:8px;color:var(--muted);font-size:13px;font-weight:900}.activity-feed{margin-top:16px;padding:14px;border-radius:8px;background:var(--soft)}.activity-feed p{margin:8px 0 0;color:var(--muted);line-height:1.5}.work-summary{margin:16px 0;padding:14px;border:1px solid var(--line);border-radius:8px;background:#fbfefc}.work-summary>p{margin:8px 0 0;color:var(--muted);font-size:13px}.work-list{display:grid;gap:8px;margin-top:10px}.work-item{display:grid;grid-template-columns:1fr auto;gap:4px 10px;padding:10px;border:1px solid var(--line);border-radius:8px;background:#fff}.work-item b,.work-item small{display:block}.work-item small{margin-top:4px;color:var(--muted);font-size:11px;line-height:1.4}.work-item span{font-weight:900}.work-item em{grid-column:1/-1;color:var(--brand);font-style:normal;font-size:11px;font-weight:900}.work-total{display:grid;grid-template-columns:1fr auto;gap:6px;margin-top:10px;padding-top:10px;border-top:1px solid var(--line);font-size:12px}.work-total b{font-size:14px}.advance-box{display:grid;grid-template-columns:1fr auto;gap:4px 10px;padding:12px;border:1px solid var(--line);border-radius:8px;background:var(--soft)}.advance-box strong{color:var(--brand-strong)}.advance-box span{font-weight:900}.advance-box small{grid-column:1/-1;color:var(--muted)}.payment-ok,.payment-warning{margin-top:10px;padding:10px;border-radius:8px;font-size:12px;font-weight:900}.payment-ok{color:var(--brand-strong);background:#e9f8f1}.payment-warning{color:#7a4b00;background:#fff4d6}.calling-panel{scroll-margin-top:20px}.section-note{margin:7px 0 0;color:var(--muted);font-size:13px;line-height:1.45}.call-tools{align-items:center;flex-wrap:wrap;justify-content:flex-end}.call-tools input{width:220px}.queue-count{padding:9px 12px;border-radius:999px;color:var(--brand-strong);background:#e9f8f1;font-size:12px;font-weight:900}.call-row{display:grid;grid-template-columns:1.1fr 1fr .65fr auto;gap:14px;align-items:center;padding:14px;border:1px solid var(--line);border-radius:8px;background:#fbfefc}.call-person{min-width:0}.call-actions{display:flex;gap:7px;flex-wrap:wrap;justify-content:flex-end}.call-button,.call-log-button{min-height:36px;padding:0 11px;display:inline-flex;align-items:center;justify-content:center;border:1px solid var(--line);border-radius:8px;background:#fff;color:var(--brand-strong);cursor:pointer;font-size:12px;font-weight:900}.call-button:first-child{color:#fff;background:var(--brand);border-color:var(--brand)}.module-grid{grid-template-columns:repeat(4,minmax(0,1fr))}.task-list{display:grid;gap:10px;margin:16px 0 0;padding:0;list-style:none}.task-list li{display:grid;grid-template-columns:auto 1fr;gap:6px 10px;align-items:center;padding:12px;border:1px solid var(--line);border-radius:8px}.task-list small{grid-column:2;color:var(--muted)}.dot{width:14px;height:14px;border-radius:50%}.dot.danger{background:var(--danger)}.dot.warn{background:var(--gold)}.dot.ok{background:var(--brand)}.status-bars{display:grid;gap:12px;margin-top:16px}.status-bars div{display:grid;grid-template-columns:1fr 1.4fr auto;gap:10px;align-items:center;color:var(--muted);font-size:13px;font-weight:800}.status-bars b{display:block;height:9px;border-radius:999px;background:var(--brand)}.status-bars em{color:var(--ink);font-style:normal;font-weight:900}.money-row{display:flex;justify-content:space-between;gap:14px;padding:13px 0;border-bottom:1px solid var(--line);color:var(--muted);font-weight:800}.money-row strong{color:var(--ink)}.ticket-panel{display:grid;gap:16px}.ticket-grid{grid-template-columns:repeat(3,minmax(0,1fr))}.ticket-grid article{display:grid;gap:6px;padding:14px;border:1px solid var(--line);border-radius:8px;background:#fbfefc}.ticket-grid small{color:var(--muted)}dialog{width:min(620px,calc(100% - 32px));padding:0;border:0;border-radius:8px;box-shadow:var(--shadow)}dialog::backdrop{background:rgba(8,23,18,.45)}.dialog-card{display:grid;gap:14px;padding:24px}.dialog-card label{display:grid;gap:8px;color:var(--muted);font-size:13px;font-weight:900}.close-button{justify-self:end;width:36px;height:36px;border:0;border-radius:8px;background:var(--soft);cursor:pointer;font-size:24px}.price-grid{display:grid;grid-template-columns:1fr 1fr;gap:12px}.toast{position:fixed;right:18px;bottom:18px;z-index:30;max-width:360px;padding:16px;border-radius:8px;color:#fff;background:var(--ink);box-shadow:var(--shadow);transform:translateY(140%);transition:transform 180ms ease}.toast.show{transform:translateY(0)}@media(max-width:1180px){.metric-grid,.module-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.work-grid{grid-template-columns:1fr}.call-row{grid-template-columns:1fr 1fr}.call-actions{justify-content:flex-start}}@media(max-width:860px){.sidebar{position:static;width:auto}.sidebar nav{grid-template-columns:repeat(4,minmax(0,1fr))}.crm-shell{margin-left:0;padding:16px}.crm-topbar,.topbar-actions{align-items:stretch;flex-direction:column}.lead-row{grid-template-columns:1fr}.call-row{grid-template-columns:1fr}.ticket-grid{grid-template-columns:1fr}.call-tools{justify-content:stretch}.call-tools input{width:100%}}@media(max-width:620px){.sidebar nav,.metric-grid,.module-grid,.action-stack,.price-grid{grid-template-columns:1fr}}